baj77 Privacy Policy

01 / COLLECTION

Information We Collect

We collect information that you provide directly to us, as well as information gathered automatically when you interact with our platform. The categories of data we collect include the following:

Personal Information You Provide

• Full name, date of birth, and contact details (email address, phone number).
• Residential address, including city and district in Bangladesh.
• Payment and financial information used for deposits and withdrawals via bKash, Nagad, Rocket, and other supported methods.
• Government-issued identification documents submitted during account verification (KYC).

Information Collected Automatically

• Device information: browser type, operating system, device model, and unique device identifiers.
• Log data: IP address, pages visited, session duration, timestamps, and referring URLs.
• Gameplay data: bet history, wagering activity, game preferences, and transaction records.

02 / USE

How We Use Your Information

The personal data we collect is used strictly for the purposes outlined below. We do not use your information for any purpose beyond what is described here without obtaining your explicit consent:

• To create and manage your baj77 account, including identity verification and KYC compliance.
• To process deposits and withdrawals, and to facilitate payment transactions via bKash, Nagad, and other methods.
• To provide customer support and respond to your inquiries, complaints, or account-related issues.
• To send promotional communications, bonus offers, and platform updates — only where you have opted in to receive them.
• To detect, investigate, and prevent fraud, money laundering, or other illegal activity on the platform.
• To improve our services, personalise your gaming experience, and conduct analytics on platform performance.

03 / SHARING

How We Share Your Information

baj77 does not sell, rent, or trade your personal data to third parties for commercial gain. We may share your information only in the following limited circumstances:

• Service providers and technology partners who assist us in operating the platform — for example, payment processors (bKash, Nagad, Rocket), data hosting providers, and fraud prevention services. These partners are bound by strict data processing agreements.
• Legal authorities or regulatory bodies, where we are required to comply with applicable law, court orders, or governmental requests.
• Successor entities in the event of a business merger, acquisition, or restructuring — subject to prior notification to affected users.

In all cases where data is shared with third parties, we require those parties to maintain the confidentiality of your data and to use it only for the specific purposes agreed upon with baj77.

04 / COOKIES

Cookies and Tracking Technologies

baj77 uses cookies and similar tracking technologies to enhance your experience on our platform. A cookie is a small file stored on your device that helps us recognise you when you return to the site, maintain session state, and understand how you interact with our pages.

The types of cookies we use include:

• Essential cookies — required for the platform to function correctly, including session management and security authentication.
• Analytics cookies — used to understand user behaviour, page traffic, and game usage patterns on baj77.
• Preference cookies — used to remember your language, region, and display settings for a personalised experience.

05 / SECURITY

Data Security

baj77 implements industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our platform uses 256-bit SSL encryption for all data in transit, and personal data at rest is stored in secured, access-controlled server environments.

While we take all reasonable precautions to safeguard your data, no online system is completely immune from security risks. We encourage you to use a strong password, enable two-factor authentication where available, and contact our support team immediately if you suspect any unauthorised access to your baj77 account.

06 / YOUR RIGHTS

Your Rights and Choices

As a baj77 user, you have meaningful rights over your personal data. You may exercise any of the following rights at any time by contacting our privacy support team:

• Right of access — request a copy of the personal data baj77 holds about you.
• Right to rectification — request correction of inaccurate or incomplete data in your account.
• Right to erasure — request deletion of your personal data, subject to legal retention obligations.
• Right to object — object to specific processing activities, including direct marketing communications.
• Right to data portability — request your data in a structured, commonly used, machine-readable format.

Please note that certain rights may be limited in circumstances where baj77 is required to retain or process data to meet legal or regulatory obligations — for example, anti-money laundering (AML) record-keeping requirements. We will always communicate clearly if a request cannot be fulfilled in full.

07 / RETENTION

Data Retention

baj77 retains your personal data for as long as your account remains active or as necessary to provide you with our services. If you close your account, we will retain certain data for a period defined by applicable legal and regulatory obligations — typically between five and seven years for financial and transactional records — after which data is securely deleted or anonymised.

Gameplay and betting history may be retained for a longer period where required for dispute resolution, fraud investigation, or compliance audit purposes. Where data is retained beyond the initial service period, access is restricted to authorised personnel only.

08 / THIRD PARTIES

Third-Party Services and Links

Our platform integrates with third-party service providers including game content studios (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi), payment processors (bKash, Nagad, Rocket, Upay), and analytics services. These third parties operate under their own privacy policies, which we encourage you to review independently.

baj77 is not responsible for the privacy practices of third-party providers. By using features powered by these providers on our platform, you acknowledge that their respective terms and privacy policies may also apply to you. We select third-party partners carefully and require that they maintain appropriate data protection standards consistent with our own.

09 / AGE RESTRICTION

Children's Privacy and Age Restriction

baj77 is a real-money gambling platform strictly for adults aged 21 and above. We do not knowingly collect, solicit, or store personal data from individuals under the age of 21. If you are under 21 years old, you are not permitted to register an account, make deposits, or participate in any gaming or betting activities on baj77.

If we become aware that personal data has been collected from a user under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who believe their child may have created a baj77 account are encouraged to contact us immediately at our support email address.

10 / UPDATES

Changes to This Privacy Policy

baj77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes to this policy, we will notify registered users via email or through a prominent notice on the baj77 platform prior to the changes takingeffect.

Your continued use of baj77 following notification of any changes constitutes your acceptance of the revised Privacy Policy. We recommend that you review this page periodically to stay informed about how we protect your information. The date at the top of this page indicates when the policy was last updated.